Privacy Statement

Eta Projects

Eta Projects are committed to maintaining the trust and confidence of our Clients, Employees and Visitors to
our business and our website. We, as a business, do not share email addresses or contact details with third
parties for marketing purposes. Our privacy policy below provides information on how, why and where we use
your data and how we keep it secure.

TYPES OF DATA WE COLLECT AND RETAIN

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet
log information and details of visitor behaviour patterns. We do this to find out things such as the number of
visitors to the various parts of the site. This information is only processed in a way which does not identify
anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those
visiting our website.

CLIENT RELATIONSHIP MANAGEMENT DATABASE

We use the third-party Hubspot as our Client Relationship Manager (CRM) Database. We currently hold your
details which now form part of the CRM system.

Further information on Hubspot can be found here; https://www.hubspot.com/

The information about you that we were given when we engaged with your organisation was as follows:

• Your name
• Your position
• Your company e-mail address
• Your company name
• Your company address
• Your company telephone number

We use your name and email address for Authorising Engineer Notifications, company newsletters, general
marketing, invitations and surveys on our services.
Using these providers helps us to stay in contact with you and include you in all of these things.
We think this is the best way to keep you updated with the latest activity within our business.

CLIENT DOCUMENTATION/DRAWINGS

We use the third-party Aconex for our Cloud Based platform to manage client Documents and Drawings.
Access is provided by a Unique Username and Password for each Individual Client. Using this provider enables
us to distribute client Information efficiently and provides clients immediate access to their site information.
Further information on Aconex can be found here: https://www.aconex.com/

MAILING LISTS

We use the third-party providers Survey Monkey, to contact our clients on a regular basis. We use the data
provided by Survey Monkey to monitor feedback about our business.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend or delete the personal data that we hold. Email your request to our data
protection administrator, info@etaprojects.co.uk